Privacy Policy

Information We Collect

When you contact us through our website, phone or in person, we may collect your name, phone number, email address, physical address and details about the flooring work you require. This information is used solely to provide you with a quote, arrange a measure, and carry out installation services.

How We Use Your Information

We use your personal information to:

Respond to your enquiry and provide a quote
Arrange a free measure at your property
Schedule and carry out installation work
Follow up on completed work if needed
Send you information about our products or specials, only if you've opted in

Information Sharing

We do not sell, trade or share your personal information with third parties, except where required to complete your order (for example, sharing your address with our installation team) or where required by New Zealand law.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use or disclosure. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access and request correction of your personal information. Contact us on 09 625 5068 if you'd like to review or update any information we hold about you.

Cookies

This website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings at any time.

Contact

If you have any questions about this privacy policy, contact us at:

Carpet Country Ltd
43 Carr Road, Mount Roskill, Auckland 1042
Phone: 09 625 5068

Last updated: April 2026